Privacy Policy

Privacy Policy

Last updated: November 3, 2025

This Privacy Policy explains how HEDST LLC (“HEDST,” “we,” “us,” or “our”) collects,
uses, shares, and protects personal information when you visit
hedst.co, place an order, contact us,
or otherwise interact with our website or services.

This document is provided for general information and does not constitute legal advice.

Controller

Entity
HEDST LLC
Registered Address
1908 Thomes Ave STE 12371, Cheyenne, WY 82001, United States

Contact

Communication Address
1301 N Broadway STE 32051, Los Angeles, CA 90012-1408, United States
Email
info@hedst.co
Phone
+1 415 800 1430

Information We Collect

Information you provide directly

  • Contact details such as your name, email address, phone number, billing address, and shipping address
  • Order details such as products purchased, sizes, preferences, and transaction-related information
  • Communications you send to us by email, contact form, or customer support channels

Information collected automatically

  • Device and browser information, IP address, approximate location derived from IP, operating system, and referral source
  • Usage information such as pages visited, time spent on pages, clicks, and interactions with the website
  • Cookies and similar technologies used for site functionality, analytics, and preference management

Information from third parties

  • Payment processors that provide payment confirmation, limited transaction details, and fraud prevention signals
  • Analytics, advertising, and technology partners that help us understand website performance and user activity
  • Shipping, fulfillment, or logistics partners where relevant to your order

How We Use Information

  • To process orders, payments, shipping, returns, and customer support requests
  • To operate, maintain, troubleshoot, secure, and improve our website and services
  • To personalize content, remember preferences, and improve user experience
  • To send transactional messages such as order confirmations, shipping updates, and service communications
  • To detect, investigate, prevent, and address fraud, abuse, security incidents, and unlawful activity
  • To comply with applicable laws, regulations, legal requests, and contractual obligations
  • To perform analytics, measure performance, and understand demand for our products and services

Where applicable under data protection law, our legal bases may include performance of a contract,
legitimate interests, compliance with legal obligations, and your consent.

How We Share Information

We may share personal information with trusted third parties that perform services on our behalf
and only as reasonably necessary for the purposes described in this Policy.

  • Payment processors: such as Stripe and PayPal, to process payments and help prevent fraud. We do not store full payment card numbers.
  • Service providers: such as hosting, infrastructure, website security, analytics, customer support, and shipping or fulfillment vendors.
  • Professional advisors and compliance recipients: such as accountants, legal advisors, regulators, law enforcement, or courts where required by law or to protect our rights.
  • Business transfers: in connection with a merger, acquisition, reorganization, financing, sale of assets, or similar corporate transaction.

We do not sell personal information for money. We also do not “sell” or “share” personal information
for cross-context behavioral advertising except as may be defined under applicable law through the use
of certain cookies or similar technologies. Where required, you may request to opt out.

Cookies and Tracking Technologies

Cookies are small text files placed on your device. We use cookies and similar technologies to operate
the website, remember preferences, understand performance, and improve our services.

  • Strictly necessary cookies for essential website functions, security, and checkout
  • Preference cookies to remember settings and improve convenience
  • Analytics cookies to understand traffic, usage patterns, and website performance

You can manage cookies through your browser settings. If available on our website, you may also use our
cookie banner or privacy controls to adjust certain preferences. Disabling essential cookies may affect
site functionality.

Data Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this Policy,
including to provide services, complete transactions, maintain records, resolve disputes, enforce agreements,
and comply with legal, accounting, tax, or reporting obligations.

We use administrative, technical, and physical safeguards designed to protect personal information.
However, no method of transmission over the internet or electronic storage is completely secure, and
we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have rights to request access to, correction of, deletion of,
or restriction of the processing of your personal information, as well as the right to object to certain
processing, receive a copy of your data, or withdraw consent where processing is based on consent.

To exercise your rights, contact us at
info@hedst.co.
We may need to verify your identity before completing your request.

California Privacy Rights (CPRA)

  • Right to know the categories of personal information we collect, use, disclose, sell, or share
  • Right to access, correct, and delete personal information, subject to applicable exceptions
  • Right to opt out of the sale or sharing of personal information for cross-context behavioral advertising
  • Right to limit the use and disclosure of sensitive personal information, where applicable
  • Right to non-discrimination for exercising your privacy rights

To make a CPRA request, email
info@hedst.co
with the subject line CPRA Request.

EEA and UK

If you are located in the EEA or the UK, you may also have the right to lodge a complaint with your local
data protection authority. Where required for international transfers, we rely on appropriate safeguards,
which may include Standard Contractual Clauses or equivalent transfer mechanisms.

Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect
personal information from children under 13. If you believe a child has provided personal information to us,
please contact us and we will take appropriate steps to review and delete the information where required.

International Data Transfers

We are based in the United States and may use service providers that process information in the United States
and other countries. As a result, your personal information may be transferred to and processed in jurisdictions
that may not provide the same level of protection as your home jurisdiction. Where required by applicable law,
we implement appropriate safeguards for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies,
legal requirements, or other operational reasons. When we do, we will post the updated version on this page
and revise the “Last updated” date above.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email
info@hedst.co
Phone
+1 415 800 1430
Communication Address
1301 N Broadway STE 32051, Los Angeles, CA 90012-1408, United States
Registered Address
1908 Thomes Ave STE 12371, Cheyenne, WY 82001, United States