Refund and Returns Policy
Thank you for shopping at HEDST. We want you to be fully satisfied with your purchase. Please read our Refund and Returns Policy below:
Returns
-
You may request a return within 30 days of receiving your order.
-
Items must be unused, in the same condition that you received them, and in the original packaging.
-
To start a return, please contact us at info@hedst.co with your order number and reason for return.
Refunds
-
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
-
If approved, a refund will be issued to your original payment method within 7–10 business days.
-
Shipping costs are non-refundable.
Exchanges
-
We only replace items if they are defective or damaged.
-
If you need to exchange an item for the same product, email us at info@hedst.co.
Damaged or Incorrect Orders
-
If your item arrives damaged or you receive the wrong product, please contact us within 7 days of delivery, and we will make it right at no extra cost to you.
Questions
If you have any questions about our Refund and Returns Policy, please reach out at:
HEDST LLC info@hedst.co
1908 Thomes Ave STE 12371, Cheyenne, WY 82001
+1 415 800 1430